Terms & Conditions
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Last Updated: September 30, 2024
Terms of Use
Welcome to www.careertuners.com (hereinafter the “Site”). These terms and conditions (“Terms and Conditions”) apply to the Site. By accessing and using the Site, you confirm your understanding of these terms and conditions and agree to be bound by them. The Site reserves the right to change, modify, add, or remove portions of these terms and conditions of use at any time.
We will alert you about any changes by updating the “Last Updated” date of these terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these terms to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised terms by your continued use of the site after the date such revised terms are posted.
Use of The Site
You are either at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian.
Cookies
The Site uses cookies to monitor browsing preferences. Cookies identify the computer you use and record the pages you view on the website and the length of your visit. You can choose to set your computer to accept all the cookies or never to receive any. However, without cookies, some particular services may not be available to you. If you continue without changing your cookie settings, we assume that you consent to our use of cookies on this Site.
Intellectual Property
The Site contains materials, which are owned or licensed by us. This includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with what is allowed by law.
Service Delivery and Support
The Company agrees to provide personalized coaching by experts in the Client’s target industry, including one-on-one assistance to stay up-to-date with evolving application tracking systems, hiring practices, and pay scale needs.
To ensure the Client’s complete satisfaction, the Company offers unlimited post-service delivery assistance, whereby, unlimited is defined as:
- 24/7 customer success support via email at contact@careertuners.com or call at 714.845.7104.
- One weekly follow-up call with the Client’s coaching expert to answer specific job search questions.
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Multiple resume revisions in the Client’s original job direction/career/industry. Curated advice on the Client’s specific career challenges leveraging the Company’s recruiter network.
The Company encourages the Client to reach out as many times as needed to accelerate their job application process.
General Terms and Conditions
Third-party platforms, including but not limited to LinkedIn, job boards, and applicant tracking systems, make changes on an ongoing basis, and the Company cannot guarantee that either writing or coaching will cover any future changes that any third-party platform makes. The Client is responsible for all content published on any third-party platforms.
The Client agrees that while the Company provides the best available tools, ideas, advice, and commercially available data, the Company cannot be held responsible for changing market conditions; job posting changes; or the Client’s aggressiveness, attitude, and willingness to implement their action plan. The Company is committed to helping the Client; however, the Client agrees that their success in the job market is solely the Client’s responsibility.
The Client agrees not to share any false information with the Company. The Company will not be held liable for any false information presented by the Client to any third party. Furthermore, the Company is under no obligation to present false information on behalf of the Client. The Company will record all the correspondence for record-keeping purposes and will not be liable for any damage caused by omissions, false statements, or other inaccuracies.
Terms of Sale
The Client agrees to the processes involved in the delivery of products and services that will aid the Client’s career goal attainment and that all payments associated with the purchased services are final. By submitting the payment, the Client acknowledges and accepts these terms and conditions in their entirety. If the Client decides to exit their agreement due to any reason before the start of the service delivery process, the Client agrees to notify the Company in writing/via email. Upon receiving said notice, 15% of the total purchase price will be deducted from the total received payment until the date of cancellation of services.
If the Client decides to exit the agreement due to any reason after the services have been delivered, no deductions, offsets, or reductions to the agreed payment amount are applicable. In case of any defects or issues with the quality of the services, the Company will revise the documents with the Client but the Company reserves the right to make any reductions to the payment agreed initially.
The Client is solely responsible for approving any documents, including but not limited to resumes, cover letters, LinkedIn profiles, and others. The Company does not independently verify information the Client provides, such as employment history, skills, or education.
There are many versions of different Microsoft Word. As such, the Company cannot guarantee compatibility with the Client’s and third-party systems, or that documents will retain their original formatting.
By signing the general agreement form, the Client agrees to be available for info-gathering calls during US business hours. If the Client reschedules the information-gathering call without providing 24-hour notice, the Client agrees that the initial turnaround period is no longer valid. If the Client reschedules the information-gathering session three times without providing a 24-hour notice each time, the Client agrees that the services are considered delivered.
The Company offers revisions for the draft prepared based on the Client’s first info-gathering call. In case of a career/industry/job direction change, the Client will be charged an additional resume iteration fee. Moreover, any additional information, including employment, education, and achievements, shared after the first drafts are delivered is considered a resume update and will be incorporated at an additional update fee. The Company may be required to schedule additional info-gathering calls with the Client for resume updates and second resume iterations and deliver the documents within a week of the info-gathering call.
Code Of Conduct
Any inappropriate behavior by the Client, including but not limited to verbal abuse or harassment, towards the Company or any staff of the Company will result in an immediate termination of the Agreement.
Limitation of Liabilities
In no event will the Company be liable to the Client or any third party for incidental, indirect, exemplary, special, or consequential damages, whether foreseeable or unforeseeable, arising out of or otherwise relating to the services or the use or performance of the service, even if the Company has been advised of the possibility or likelihood of such damages.
Without limiting the foregoing, in no event shall the liability of the Company to the Client for any claim whatsoever related to the service or the services or any order or this agreement, including without limitation, any cause of action sounding in contract, tort, or strict liability, exceed the purchase price received by the Company.
Jurisdiction
This interpretation of these terms shall be governed by and construed under the laws of California and subject to the exclusive jurisdiction of the Federal and State Courts of California.
Dispute Resolution
The Client and the Company hereto agree that they will attempt to settle any dispute or claim through good faith negotiations in the spirit of cooperation between the Company representatives and the Client.
The Client agrees that the Company reserves the right to reject a refund if the Client hasn’t reached out with feedback for assistance within seven days of the delivery of the first draft.
Any dispute or claim that cannot be resolved by the parties through good faith negotiations within thirty (30) days of the notification to the other party of the commencement of the dispute resolution procedures of this will then, upon the written request of any party hereto, be resolved by binding arbitration conducted per the California Arbitration by a sole arbitrator.
Such arbitrator shall be mutually agreeable to the parties. If the parties cannot mutually agree upon the selection of an arbitrator, the arbitrator shall be selected in accordance with the rules of the then effective arbitration rules of the California Arbitration.
Fees and Payment
We accept various methods of payment including debit/credit cards and third-party providers such as PayPal. We may offer other payment options in certain locations. You may be required to pay a fee to access some of our services. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. We bill you through an online billing service for purchases made via the Site.
We may change our prices at any time. All payments shall be in the currency indicated on the payment page.
You agree to pay all charges or fees at the prices then in effect for your purchases, and you authorize us to charge your chosen payment provider for any such amounts upon making your purchase. If your purchase is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you notify us of your cancellation.
For certain products or services, we offer a payment plan option that allows you to receive the product or service upfront, in exchange for future payments. Failure to make future payments as agreed may result in your information being reported to credit bureaus or similar credit reporting entities and appearing on your credit report.
We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We also reserve the right to refuse any order placed through the Site.
Privacy Policy
We care about data privacy and security. Please review our Privacy Policy for details about what information we collect, how we use and share it, and how it is protected. In addition, we will retain certain data that you transmit to the Site to manage the Site’s performance, as well as data related to your usage of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
Copyright Infringement
We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright you own or control, please immediately notify us using the contact information provided below.